A hotel filled with glamour, elegance, history and character and truly the first luxury hotel in Britain, has sat alongside the River Thames for over 130 years. It has hosted rock stars and royalty, Oscar winners and prime ministers and now it's opening its doors to ITV viewers as we step across its famous Strand forecourt and into .Filmed over the incredibly busy winter season, the 5 x 1-hour series will give viewers a fascinating glimpse into the experiences of being a guest at this iconic hotel and share the real-life characters behind-the-scenes, and the challenges they face to make the magic happen with their hard work and attention to detail.

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